Conclusion : Consumer Rights Billing and Tariffs

The aim at the beginning of this course was to encourage you to think about your knowledge and understanding of all things meters, bills, charges and payments.

We have looked at :

• some of the myths about being an energy customer
• how to identify and read different types of meters
• what the key pieces of information are on your bill
• different ways of paying for your fuel
• ways to improve fuel poverty

Now that you have gone through the modules, if you have any questions, queries or feel that you would benefit from 1:1 support from an Energy Advisor call DRC on 03030 40 20 40 and speak to the Energy Redress Team.

Congratulations you have now completed this course!